SHIPPING

Please allow 3-5 business days for shipping. Items are in stock and ready to ship unless otherwise stated in product descriptions. Products will be clearly marked made-to-order or preorder if not immediately available.

made-to-order :

These items are made to order in house — depending on volume, some orders may require material purchase before fulfillment, which can add additional time before shipment. Please allow up to 6 weeks for shipment. you will receive shipment confirmation via email. In most cases items will be shipped well before this deadline.

preorder :

These items require production lead times. Delivery estimates are located in product descriptions, and pricing of these items is reduced. you will receive email updates if product delivery has been delayed.

*BDNY is not responsible for any disruptions, delays or missing items caused by USPS or other shipping courier.

RETURNS

Due to the nature of our current business and order fulfillment, BDNY is not able to accept returns or exchanges under normal circumstances. Please contact info@bendoctor.com if you have additional questions regarding your order.